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It is our aim to make your shopping experience with us as easy, friendly and fast as possible. However, problems can and sometimes do occur. Please don’t hesitate to call us or email us via our contact form and we will try and rectify any problem as quickly as we can.
To comply with the new GDPR regulations which supersede the Data Protection Act, we want you to know what data we collect and hold for you and how we use that data.
When you are just browsing our website or adding products to your basket we collect no private information about you.
When you place an order or register with our site and create an account, the information we collect is:
This information is solely used for processing and delivering your order. We keep a record of your order available online for order inquiries. We will never pass on or sell this information.
What information do we NOT collect?
We don’t collect or hold any payment information such as credit or debit card details or anything other than the information required to deliver your order successfully. If you pay by credit or debit card you are passed to our card processing partner, Secure Trading, who will use your information purely for the action of taking payment for your order.
We hold your information in accordance with the General Data Protection Regulation which means we have to implement strong security for the storage of your information. You can contact us at any time and we will provide you with a copy of the information we hold and, if requested, we can remove the information we hold about you from our systems.
The main reason is for fulfilling your orders. If you choose to opt in to receive our newsletter then we will send promotional information in the newsletter up to 4 times a year and no more.
A cookie is a small bit of information (actually a unique number) stored on your computer by our website which helps us make our shopping basket system work. No personal information is stored in the cookie and it can easily be deleted via your browser options. Please bear in mind, for our site ordering process to function correctly then you will need to have cookies enabled. Alternatively you can all us to place an order.
All material, including the text and images on our website is the property of The Church Buying Group or it is licensed or used with approval from our suppliers. Please don’t use any of our material without first asking us for permission.
We provide the Church Buying Group website for you to enjoy and use sensibly. Using it is entirely at your own risk and we cannot accept any responsibility for disruption, damage or loss to your data or computer system that may occur during or because of using this website.